Payment, Subscription, and Cancellation Terms

Scope and current status

This document covers only Writer Pro (the paid plan) - Writer (the free plan) and the Author Card are always free and are not the subject of this document.

As of the date this document is published, the payment system is ready but not yet active. The paid plan only becomes purchasable once the yazar.io team deliberately enables it; users will be notified in advance once it is enabled. We publish this document before payment goes live so the terms are transparent ahead of time.

Paddle is the seller; yazar.io provides the digital product

When you purchase Writer Pro, the selling party in the contract is not yazar.io, but our payment provider, Paddle. Paddle acts as Merchant of Record (authorized reseller) for this sale - meaning Paddle is the party that issues the invoice, calculates and collects any applicable tax (e.g. VAT or sales tax), processes the payment, and bears the legal and financial side of the sale toward you as the end customer.

yazar.io, in this arrangement, is the party that provides the digital product itself (the Writer Pro service), your account, your content, and technical support. For Paddle's own sale terms, see Paddle's Buyer Terms document - it does not replace this page, it complements it.

Subscription type: monthly, automatically renewing

Initially, only a monthly Writer Pro subscription is offered - there is no annual option. Unless you cancel, the subscription renews AUTOMATICALLY every month and your saved payment method is charged.

The final price, your currency, and any applicable taxes are shown clearly on Paddle's checkout screen BEFORE you confirm payment - we do not state a fixed price figure on this page, because Paddle may localize the price based on your country.

Managing your subscription: the Paddle Customer Portal

You manage your subscription through the Paddle Customer Portal, opened via the "Manage Subscription" button on the Settings page - you can update your payment method, view your invoices and payment history, and cancel your subscription there. yazar.io does not build its own payment management screen; these functions are provided entirely through Paddle's own secure portal.

Cancellation: takes effect at the end of the period

You can cancel your subscription at any time, free of charge, through the Paddle Customer Portal. Cancellation takes effect at the END of your current paid period - your access is not cut off the moment you cancel.

Your access to Writer Pro continues in full from the moment you cancel until the end of that period. At the end of the period, your account automatically reverts to the Writer (free) plan; you will not be charged again.

Your content is not deleted when you downgrade

When you return to the Writer plan after cancellation, or if you end up over the free plan's limits for any reason, none of your books, characters, notes, images, or other content is deleted, hidden, or made inaccessible. You continue to be able to view, edit, and export all of your existing content.

Only creating new records (e.g. adding a new book or entity beyond the free plan's limits) may be restricted based on plan limits - none of your existing data is affected. The Author Card is available on both plans under the current plan structure and is not subject to a limit.

Payment failure and retry (dunning)

If a renewal payment fails, Paddle automatically starts its retry (dunning) process and typically emails you directly. Your access is not cut off abruptly while this is in progress - you'll see a calm notice on the Settings page with a link to update your payment method.

If retry attempts are ultimately unsuccessful and the subscription ends for good, your account reverts to the Writer (free) plan - your existing content is still not deleted in this case either.

Price changes

We may change the price of Writer Pro. If a change would affect existing subscribers, we will give reasonable advance notice before it takes effect; if you don't want to continue at the new price, you can cancel after being notified.

Your mandatory consumer rights are preserved

Nothing in this document removes or limits any right granted to you by applicable consumer protection law that cannot be limited by contract. For refund requests, see the Refund Policy page.

Contact

For questions about your payment or subscription, you can first try order support through the Paddle Customer Portal, or reach us at support@yazar.io.